Senior Product Manager • Director of Engineering & IT

Robert D.
Brissett

Product • Platforms • Digital Transformation

I'm a Senior Product Manager and technology leader who aligns people, processes, and technology to deliver outcomes that matter. For 15+ years I've worked at the intersection of product strategy, engineering, and IT — helping healthcare, life sciences, financial services, and mission-driven organizations stabilize operations, modernize platforms, and unlock the value of AI and data.

Whether you need a fractional product leader, a program director for a complex transformation, or a senior hire who can own the roadmap and drive delivery — I bring the depth and breadth to get it done.

$80M+
Revenue & Savings Generated
2
Startups Founded & Scaled
20+
Global Teams Built
Robert D. Brissett
Based in
New York, NY
About

I Build | I Lead | I Make Doing Easier.

MakeDoingEasier is my Product Management mindset. It's not just abrand, a customer centric approach to problem solving, or how I deliver incremental value.

Its what I do...

I've held Engineering, Technology, and Product roles across clients, employers, and projects in healthcare, life sciences, financial services, and mission-driven organizations refining MadeDoingEasier. My engineering, technology, Product background enables me to go deep into architecture and run the roadmap. I've learned when to slow down, listen to users, and let the work get clearer before it gets faster. That combination has produced $80M+ in revenue and operational savings, SaaS platforms built from zero, and global teams that shipped things that mattered.

If you're looking for a Senior Product Manager for your team, your project, I invte your to checkout my body of work. Maybe I can MakeDoingEasier for you too!

Robert D. Brissett
Executive Highlights

Impact at Scale

🏥

Improved reliability, security, and service deliveryfor clinical and operational programs.

💰

Launched regional healthcare exchanges generating $80M+ ARR and operational savings.

🚀

Established product and engineering teams in U.S. and Nepal, and secured $400K+ ARR in SaaS revenue

🌐

Led enterprise digital, data, and AI Product deviery teams across healthcare, financial services, and life sciences.

🔒

Implemented NIST Cybersecurity Framework (CSF) roadmap to achieve Tier 3 maturity score in 18 months.

💡

$100M annual revenue capture initiative for global pharmm client.

Core Competencies

Areas of Expertise

Product Strategy & Roadmapping Technical Team Leadership Enterprise Architecture Agile Delivery (SAFe, Scrum) Cloud Platforms (AWS, Azure) Digital Transformation Stakeholder & Executive Engagement Data & Platform Architecture EHR / Healthcare IT Systems AI-Enabled Product Development Vendor & Partner Management Cybersecurity & IT Governance
Employment History

Professional Experience

Oct 2024 – Feb 2026 New York, NY
Northside Center for Child Development
Northside delivered mental health, early childhood, and family support programs to underserved children and families across New York City.
Director, Technology & Product — Behavioral Health & Community Services
Led technology strategy, product, and IT operations for a $32M behavioral health and community services organization serving underserved children and families across NYC.
Jun 2024 – Present New York, NY
Long Island University
A private university in Brooklyn, NY, offering undergraduate and graduate programs across arts, sciences, and professional studies.
Adjunct Professor — Computer Science & Management Engineering
Teaching undergraduate courses in object-oriented programming, networking, and web design, bringing 15+ years of industry experience into the classroom.
Jan 2020 – Jun 2024 New York, NY
EPAM Systems Inc
A global digital engineering, cloud, and AI transformation services firm serving Fortune 500 clients across life sciences, healthcare, and financial services.
Senior Product Manager — Digital Engineering, Cloud & AI Transformation
Joined EPAM as a full-time Senior Product Manager after several years delivering client engagements as a subcontractor. Responsible for product delivery for top-tier clients across life sciences and healthcare, generating $80M+ in revenue and operational savings.
Dec 2009 – Mar 2024 Brooklyn, NY
The Innovia Group
A Product Management services provide to healthcare and life science clients. Was hired full-time by EPAM and pivoted to providing SaaS products to SMBs.
Co-Founder & Chief Product Officer
Led product strategy, engineering, and business development — delivering enterprise client engagements, launching a SaaS platform generating ~$400K ARR, and building a distributed team of 20+ across the U.S. and Nepal.
Jul 2007 – Nov 2010 Purchase, NY
MasterCard Worldwide
Payments and card services global leader.
Director, Technology Strategy  •  VP, Global Solutions Leader
Consolidated rewards, cardholder services, and support platforms into a unified product offering, achieving 30% savings and improving issuer onboarding by 40%.
Jan 2006 – Jun 2007 New York, NY
SBLI USA Mutual Life Insurance Company, Inc.
A regional life insurance company.
VP, E-Commerce & Enterprise Architect
Led digital transformation initiative integrating AS400 capabilities into web applications and migrating policyholder documentation to a document management system.
2001 – 2006 New York, NY
SBLI USA Mutual Life Insurance Company, Inc.
A regional life insurance company.
Director, E-Commerce
Led the enrollment and billing digital transformation for Agents, Applicants, Brokers, and Policyholders.
What I Offer

Consulting Services

Product Strategy & Roadmapping

From vision to execution plan. I define product strategy, prioritize features, and create delivery roadmaps that align engineering effort with business outcomes.

AI-Enabled Product Development

Bring AI capabilities into your product or organization. I help teams identify high-value AI use cases, select the right tools, and ship AI features that drive measurable business outcomes.

Engineering Team Leadership & Org Design

Build, scale, and restructure engineering organizations. I design team topologies, hiring plans, and delivery processes that match your product's stage and scale.

Enterprise Platform Architecture & Cloud Migration

Modernize legacy systems and architect cloud-native platforms. I've led migrations across AWS, Azure, and hybrid environments for organizations from $10M to Fortune 500.

Digital Transformation Leadership

End-to-end technology transformation for organizations that need it most. I stabilize operations, modernize systems, and build the foundation for data-driven decision making.

Selected Engagements

Enterprise Project Portfolio

SaaS / Technology
The Community Cloud
Chief Product Officer • Jan 2019 – Jul 2024

0-to-1 build of a Community SaaS platform for small and medium-sized groups. Wore many hats — Product Manager, Scrum Master, Architect, UX Designer, and business development lead — achieving ~$400K ARR.

AWS PHP / Laravel Node.js PostgreSQL
Life Sciences & Healthcare
FFF Enterprises
Delivery Manager & Product Manager • Sep 2023 – May 2024

Led Salesforce replatforming (1-to-10 product build) for the nation's leading supplier of critical-care biopharmaceuticals. Implemented SAFe delivery model, coordinated PI planning, and improved internal communications and reporting.

Salesforce Sales Cloud Jira Align SAFe
Life Sciences & Healthcare
AKTANA
Product Manager • Oct 2023 – Feb 2024

Led 0-to-1 product build of the AKTANA Product Suite — an intelligent customer engagement platform for the global life sciences industry. Created product vision, strategy, and roadmap; led delivery teams to build prototypes and MVP versions of the Strategy Suite, Co-Pilot, and AI Analytics offerings.

ReactJs NodeJs Figma Jira
Life Sciences & Healthcare
Hingehealth
Product Manager • Sep 2023 – Feb 2024

Led product delivery for a digital physical therapy subscription service. Orchestrated delivery across EPAM and Hingehealth teams, identified new subscription product opportunities, and managed data-driven product improvements.

Databricks AWS Amazon Redshift SQL
Life Sciences & Healthcare
Merck — NextGen Pricing
Product Manager • Oct 2022 – May 2023

Led the Data Retention Archival Center of Excellence (DRACoE) — defining vision, mission, and 24-month roadmap. Also led the NextGen Pricing effort centralizing the global price evaluation process for medicines and vaccines worldwide with a global team of 46 across the U.S., Prague, and Germany.

AWS S3 AWS Lambda Solix Qlik Appian
Healthcare
Walgreens Health
Product Manager • Apr 2022 – Sep 2022

Led 0-to-1 product build of WGH's chronic disease management service — including web and mobile patient/caregiver experience, patient scheduling solution, case management, and EMR platform selection.

Azure DataDog SalesForce Health Cloud EPIC
Healthcare
CareFirst / Blue Cross Blue Shield
Requirements Manager • Jan 2009 – Sep 2019

Led business analysts and solution architects through ACA Act and MACRA federal regulation implementations — including a Data Warehouse & Ad Hoc reporting solution, enhanced enrollment/billing processes, EDI Integration of 834/820 files, and B2C/B2B online enrollment applications.

Facets Pega TIBCO SalesForce MicroStrategy
Retail & Distribution
Wayfair
Sr. Product Manager • Aug 2021 – Dec 2021

Led Agile SAFe implementation with the Wayfair CRM team to increase delivery velocity and capacity. Coached product owners and scrum masters, transitioned agile ceremonies to Wayfair employees, and created a cross-team prioritization process.

Google Cloud SalesForce K8 DataDog
Education

Academic Background

Certificate — In Progress (2027)
Columbia University Engineering
Artificial Intelligence
Master of Science
New York University
Computer Science
Bachelor of Science
Long Island University
Computer Science & Mathematics
Certificate — Entrepreneurship
Babson College / Goldman Sachs 10KSB
Small Business & Entrepreneurship Program
Skills & Tools

Technical Toolkit

Delivery & Product
  • Jira, Jira Align, Confluence
  • Miro, Figma, Product Discovery
  • GitHub, Jenkins

Cloud Platforms
  • AWS (Lambda, S3, CodePipeline, Redshift, SQS)
  • Azure
  • Kubernetes, OpenShift, Vercel

Languages / Frameworks
  • Java, PHP, Node.js, React.js
  • SQL, Perl, C, Ruby
  • HTML, Bash
Enterprise Applications
  • Salesforce (Sales Cloud, Health Cloud)
  • Epic,NetSmart (EHR)
  • Microsoft Dynamics

AI & Data
  • ChatGPT, MS Copilot, Claude
  • Qlik, DataDog
  • Appian
  • Databricks

Industry Experience
  • Healthcare & Behavioral Health
  • Life Sciences & Pharmaceuticals
  • Financial Services
  • Consumer Electronics & Retail
  • Government & Education
Contact

Let's Connect

📄
Resume
💼
📍
Location
New York, NY
"The best product moment isn't the launch. It's the meeting where the skeptic becomes the believer — and the team realizes they just did something they didn't think was possible."
— Robert D. Brissett