Privacy Policy
MakeDoingEasier Digital Products
Effective Date: March 24, 2026 | Last Updated: March 24, 2026
1. Introduction
This Privacy Policy describes how The Innovia Group, operating under the MakeDoingEasier brand ("we," "us," or "our"), collects, uses, discloses, and protects your personal information when you use any of our digital products and services.
Products Covered
This policy applies to all current and future products in the MakeDoingEasier digital product portfolio, including but not limited to:
| Product | Description | Website |
|---|
| The Community Cloud | Community monetization platform for businesses and groups | thecommunitycloud.com |
| Talent Bridge | B2B hiring platform for HR organizations | talentbridge.app |
| MakeDoingEasier | Product and engineering consulting services | makedoingeasier.com |
When we launch new products or services, they will be governed by this policy unless a separate policy is published for that product.
2. Information We Collect
2.1 Information You Provide Directly
Depending on which product you use, we may collect:
- Account information: Name, email address, phone number, password, and organization or company name
- Profile information: Display name, avatar, biographical details, and preferences
- Community data (The Community Cloud): Community names, descriptions, membership details, group information, and content you post or share within communities
- Recruitment data (Talent Bridge): Candidate profiles including work history, education, skills, certifications, salary expectations, availability, and hiring manager evaluations and recommendations
- Contact and inquiry data (MakeDoingEasier): Name, email address, and company name submitted through our contact or CV download forms
- Communications: Messages, comments, and other content you submit through our platforms
2.2 Information Collected Automatically
When you access our products, we may automatically collect:
- IP address, browser type, and operating system
- Device identifiers and screen resolution
- Referring URLs and pages visited
- Interaction patterns (clicks, scroll depth, session duration)
- Performance metrics (page load times, errors encountered)
2.3 Information from Third-Party Services
If you authenticate using a third-party provider (such as social login or single sign-on), we may receive your name, email address, and profile information from that provider, subject to your privacy settings with them.
3. SMS and Phone Communications
SMS Verification: Some of our products use SMS-based one-time passwords (OTP) to verify your phone number during account creation or login. By providing your phone number on these screens, you consent to receive one-time verification codes via SMS.
- Message and data rates may apply
- Message frequency varies based on your login and verification activity
- Reply STOP to any verification message to opt out of SMS verification
- Opting out of SMS verification may limit your ability to access certain features that require phone verification
We do not send marketing messages via SMS. Your phone number is used exclusively for account verification and security purposes. We will never sell, share, or use your phone number for promotional communications.
4. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our products and services
- Create and manage your account
- Verify your identity through SMS or email one-time passwords
- Process transactions and deliver requested features
- Communicate with you about your account, updates, and support requests
- Deliver CV documents and respond to professional inquiries (MakeDoingEasier)
- Facilitate candidate presentations and hiring workflows (Talent Bridge)
- Enable community management, membership, and group features (The Community Cloud)
- Analyze usage patterns to improve our products
- Detect, prevent, and address security issues and fraud
- Comply with legal obligations
5. Recruitment Data (Talent Bridge)
Talent Bridge processes sensitive recruitment information. Additional protections apply:
- Purpose limitation: Candidate data is used solely for matching candidates with hiring opportunities through the platform. It is never used for unrelated marketing or sold to data brokers.
- Controlled access: Candidate profiles are shared only with hiring organizations and hiring managers designated by the recruiting account that manages the candidate relationship.
- Candidate rights: Candidates may request access to, correction of, or deletion of their profile data at any time by contacting the recruiting organization or us directly.
- Data minimization: We collect only the recruitment information necessary to facilitate the hiring process. Salary and compensation data is visible only to authorized recruiters and is not disclosed to other parties without explicit consent.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Maintain your session and authentication state
- Store your preferences and settings
- Analyze site traffic and usage patterns
- Measure the effectiveness of our content
You can control cookie settings through your browser. Disabling cookies may affect platform functionality, including the ability to stay logged in.
7. Third-Party Service Providers
We use third-party services to operate our products. These providers process your data under contractual obligations to maintain confidentiality and security:
| Provider | Purpose | Data Processed |
|---|
| Vercel | Hosting, deployment, analytics | Usage data, IP addresses, performance metrics |
| Clerk | Authentication (Community Cloud) | Name, email, phone number, session tokens |
| Neon | Database hosting | All stored application data |
| Resend | Transactional email delivery | Email addresses, message content |
| Stream | Real-time messaging (Community Cloud) | Messages, user identifiers |
As we add new products and features, additional service providers may be engaged. All providers are selected for their commitment to data protection and are bound by data processing agreements.
8. Information Sharing and Disclosure
We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may disclose your information in the following circumstances:
- Service providers: As described in Section 7, to companies that help us operate our products under confidentiality obligations
- Platform functionality: To other users as necessary for the product to function (e.g., community members see your display name, hiring managers see candidate profiles you submit)
- Legal requirements: When required by law, regulation, legal process, or governmental request
- Protection of rights: To protect the rights, property, or safety of our users, our business, or the public
- Business transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users
9. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. Specifically:
- Account data: Retained while your account is active and for 30 days after deletion to allow recovery
- Recruitment data: Retained for the duration of the candidate-recruiter relationship. Candidates may request deletion at any time.
- Lead and inquiry data: Retained for up to 24 months after the last interaction
- Usage and analytics data: Retained in anonymized form for up to 36 months
- Legal and compliance records: Retained as required by applicable law
10. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption in transit (TLS/HTTPS) and at rest
- Role-based access controls
- Regular security assessments
- Secure credential management (passwords are hashed, never stored in plain text)
- Serverless infrastructure with automatic security patching
No method of transmission or storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
11. Your Privacy Rights
Regardless of where you are located, you have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request that we correct inaccurate or incomplete information
- Deletion: Request that we delete your personal information, subject to legal retention requirements
- Portability: Request your data in a structured, machine-readable format
- Withdrawal of consent: Withdraw consent for data processing where consent is the legal basis
- Opt-out of SMS: Reply STOP to any SMS message or contact us to remove your phone number from verification
California Residents (CCPA/CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act and California Privacy Rights Act:
- The right to know what personal information we collect, use, and disclose
- The right to request deletion of your personal information
- The right to opt out of the sale or sharing of personal information. We do not sell your personal information.
- The right to non-discrimination for exercising your privacy rights
European Economic Area, UK, and Switzerland (GDPR)
If you are located in the EEA, UK, or Switzerland, we process your data under the following legal bases:
- Contract performance: To provide the services you requested
- Legitimate interests: To improve our products and protect against fraud
- Consent: For optional data processing such as analytics and SMS verification
- Legal obligation: To comply with applicable laws
You also have the right to lodge a complaint with your local data protection authority.
12. Children's Privacy
Our products are not directed to individuals under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately and we will take steps to delete it.
13. Third-Party Links
Our products may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
14. Payment Information
When we offer paid features or plans, payment processing will be handled by PCI-compliant third-party processors. We do not store credit card numbers or full payment details on our systems. Payment processors may collect information necessary to process transactions in accordance with their own privacy policies.
15. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will:
- Update the "Last Updated" date at the top of this page
- Notify you through the affected product (in-app notice or email) for material changes
- Provide at least 30 days' notice before changes take effect for changes that reduce your rights
Your continued use of our products after changes take effect constitutes acceptance of the updated policy.
16. Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about our data practices, contact us at:
We will respond to privacy-related requests within 30 days.